Why did I receive a message that I missed the deadline?

If you click Submit and receive a notification it is past the deadline, it may be due to one of these reasons:   1. Deadline has not been updated in CATALYST® If the event organizer or association changes or extends the deadline, they are also responsible for making sure the deadline in CATALYST® reflects the … Read more

Can I get a letter or certificate of participation as a reviewer?

CATALYST does not generate certificates or letters of participation for reviewers. This needs to come directly from the organization or association managing the event. Please do not use the Support form in CATALYST to request documentation of review participation. The form only creates a support ticket with CATALYST Technical Support, which has no authority to … Read more

Why am I getting a validation error message?

A validation error happens when you click Save or Submit when one or more form requirements are incomplete: Your submission has been saved, however you will not be able to submit your form until the errors have been resolved. To resolve the validation errors: Look for the tabs which display a red “warning” icon. These … Read more

Tips for recording your presentation to video

Check the requirements first Before including video of yourself speaking as part of your presentation, check the requirements posted by the event organizers. The organizers may prefer presenters do not include video of themselves speaking. If there is no preference stated as part of the requirements, please contact the organizers directly. CATALYST Technical Support will … Read more

How do I record with Apowersoft Free Online Screen Recorder?

Apowersoft provides a free online screen recorder. It is not necessary to purchase Apowersoft’s commercial software to record a presentation. Recording your Screen Have your presentation open and ready to present. Visit https://www.apowersoft.com/free-online-screen-recorder Click the Start Recording button that appears on the Apowersoft page. Do not click the Download App button. If this is the first … Read more

Fixing video and playback problems

Video won’t record Recording video over the web requires a modern PC or Mac, and an internet connection with enough open capacity to transfer a high resolution video. Minimum Recommended System Requirements: A desktop computer or laptop with at least a dual-core CPU. Mobile devices such as tablets or phones are not supported. 2 Gigabytes free RAM Available network … Read more

Fixing microphone and audio problems

Sound isn’t being recorded Make sure your computer is equipped with either a webcam, audio headset with microphone, or standalone microphone. It is common for laptops to have webcams, but not all desktop computers do. If you are using an audio headset or headphones, it needs to have a built in microphone. If you have … Read more

Can I use my own software for video recording?

CATALYST® has the ability to accept video files as uploads. At this time it does not offer a built-in recording solution. If the ability to upload your own video file is not available, the event organizers have elected not to permit video uploads. Requirements File Formats: Your video must be in MP4 format, using the … Read more

How do I make my PowerPoint file size smaller?

If your PowerPoint file size is too large to upload, or if you experience problems uploading your presentation file, you may need to reduce its file size by compressing the images. If I compress my images, will I lose important information? In most cases, it is unnecessary to show extremely high resolution images in your presentation. … Read more

How do I make my PDF file size smaller?

Using Adobe Acrobat This needs to be the commercial version of Acrobat, not the free Acrobat Reader. Open a PDF in Acrobat.  Click the Optimize PDF tool, or select Tools > Optimize PDF.  Select Reduce File Size in the top menu.  You do not need to change the Acrobat version if prompted, just click OK.  You may select Advanced Optimization in the top … Read more